Legal notice

 

1. General Information

This Legal Notice applies to babybooa.shop, including all webpages, products, content, features, checkout functions, customer services, and other services made available through the website.

babybooa.shop is an online fashion store offering women’s clothing and related fashion products, including dresses, mini skirts, denim jeans, fashion skirts, slim-fit trousers, and other wardrobe essentials.

Throughout this Legal Notice, the terms “babybooa.shop,” “we,” “us,” and “our” refer to the operator of the website. The terms “you,” “your,” “visitor,” and “customer” refer to any person who visits, browses, uses, registers with, or purchases products through the website.

By accessing or using babybooa.shop, you acknowledge that you have read and understood this Legal Notice.

2. Contact Information

Questions concerning the website, products, orders, policies, intellectual property, privacy, or other legal matters may be directed to:

Email: info@babybooa.shop

When contacting us about an order, please include the relevant order number and the email address used during checkout.

Do not send passwords, complete payment-card numbers, government identification documents, or unnecessary sensitive personal information by email.

3. Website Purpose

babybooa.shop is operated for the purpose of:

  • Displaying and selling women’s fashion products;

  • Providing product descriptions and sizing information;

  • Processing customer orders;

  • Facilitating payments through authorised payment providers;

  • Arranging order fulfilment and delivery;

  • Providing customer support;

  • Managing returns and refunds;

  • Communicating promotional and service-related information; and

  • Providing information concerning our products, services, and policies.

The website is primarily intended for customers purchasing products for personal or household use.

Commercial resale, unauthorised distribution, automated purchasing, scraping, or other commercial exploitation of the website is prohibited unless expressly authorised in writing.

4. Shopify Platform

babybooa.shop uses Shopify’s ecommerce platform to operate the online store and provide website hosting, shopping-cart functionality, checkout services, and related ecommerce features.

Purchases made through babybooa.shop are transactions with the operator of babybooa.shop and not directly with Shopify.

Shopify is not the seller of the products offered on babybooa.shop and is not responsible for product selection, order fulfilment, customer service, delivery, returns, or refunds on our behalf.

Certain checkout, payment, analytics, security, and website functions may be provided by Shopify or other third-party service providers and may be governed by their own terms and privacy policies.

5. Acceptance of Store Policies

Your use of babybooa.shop is also governed by the policies published on the website, including:

  • Terms of Service;

  • Privacy Policy;

  • Return and Refund Policy;

  • Shipping Policy; and

  • Any additional notices or conditions displayed in connection with a product, promotion, or service.

These policies form part of the agreement between babybooa.shop and the customer where applicable.

If there is an inconsistency between this Legal Notice and a specific policy concerning an order, the more specific policy will apply to that issue, subject to mandatory consumer law.

6. Product Information

We aim to present product information accurately and clearly.

Product pages may include:

  • Product names;

  • Descriptions;

  • Photographs;

  • Available colours;

  • Available sizes;

  • Measurements;

  • Materials;

  • Care information;

  • Price;

  • Availability; and

  • Other relevant product details.

Customers should review all available product information before placing an order.

Product images are provided for illustrative purposes. The appearance of colours may vary depending on:

  • Device type;

  • Screen brightness;

  • Display calibration;

  • Photography conditions;

  • Lighting; and

  • Individual visual perception.

Reasonable variations may also occur in fabric texture, stitching, pattern placement, measurements, wash effects, finishing, decorative details, or packaging.

Nothing in this section limits a customer’s rights where a product is defective, materially different from its description, or otherwise does not comply with applicable consumer law.

7. Sizing Information

Clothing sizes may vary between styles, manufacturers, suppliers, and production batches.

Customers should review the measurements and sizing guidance displayed on the relevant product page rather than relying only on a general size label.

babybooa.shop does not guarantee that every product carrying the same size label will have identical measurements or fit.

Where a product is supplied in the size ordered and substantially matches the published measurements, a fit-related return will be handled under the Return and Refund Policy.

8. Prices and Currency

Product prices are displayed in the currency shown on the website or during checkout.

The final amount payable will be displayed before an order is submitted.

Prices may change without prior notice before an order is accepted.

The amount charged may include, where applicable:

  • Product price;

  • Taxes;

  • Shipping upgrades;

  • Discounts;

  • Duties or import charges disclosed at checkout; and

  • Other charges clearly displayed before payment.

Banks, card issuers, or payment providers may impose currency-conversion fees, international transaction fees, or other account charges. These charges are controlled by the relevant financial institution and not by babybooa.shop.

9. Pricing and Content Errors

We make reasonable efforts to ensure that website information is accurate.

However, the website may occasionally contain:

  • Typographical errors;

  • Incorrect prices;

  • Incorrect product descriptions;

  • Incorrect availability information;

  • Incorrect promotional details;

  • Technical display errors; or

  • Other omissions.

We reserve the right to correct an error before an affected order is accepted.

Where an obvious error materially affects an order, we may:

  • Contact the customer;

  • Provide corrected information;

  • Request confirmation that the customer wishes to proceed;

  • Cancel the affected product; or

  • Cancel and refund the affected order.

We will not use this section to avoid mandatory obligations concerning products already supplied.

10. Orders

Submitting an order constitutes an offer to purchase the selected products.

An automated order confirmation acknowledges receipt of the order but does not necessarily constitute final acceptance.

An order is generally accepted when it is dispatched or when we otherwise expressly confirm acceptance.

We may refuse, hold, limit, or cancel an order before acceptance for reasons including:

  • Product unavailability;

  • Pricing or description errors;

  • Payment failure;

  • Suspected fraud;

  • Incorrect customer information;

  • Delivery restrictions;

  • Unusual purchase activity;

  • Violation of store policies;

  • Legal or regulatory restrictions; or

  • Technical errors.

If payment has already been collected for a cancelled order, an appropriate refund will be issued to the original payment method.

11. Payment Processing

Payments are processed through Shopify and authorised third-party payment providers.

By submitting payment information, the customer confirms that:

  • The information is accurate;

  • The customer is authorised to use the payment method;

  • Sufficient funds or credit are available;

  • The payment does not violate applicable law; and

  • The transaction may be reviewed for fraud-prevention and security purposes.

We generally do not receive or store complete payment-card numbers.

Payment providers may collect and process information under their own terms, security procedures, and privacy policies.

12. Shipping and Delivery

Order processing, free standard shipping, delivery estimates, tracking, split shipments, customs procedures, delayed parcels, missing packages, and damaged shipments are governed by our Shipping Policy.

The standard estimated total delivery timeframe is 15–20 business days, including normal order processing.

Delivery timeframes are estimates and may be affected by circumstances outside our reasonable control, including customs processing, carrier delays, public holidays, weather, transportation disruption, and incorrect delivery information.

Customers are responsible for providing a complete and accurate delivery address.

13. Returns and Refunds

Returns, refunds, exchanges, damaged products, incorrect products, cancellations, and non-returnable products are governed by our Return and Refund Policy.

Customers must contact info@babybooa.shop before returning a product and must follow the authorised return instructions.

Products must not be returned to an address printed on the original parcel unless that address has been expressly confirmed as the authorised return address.

Nothing in this Legal Notice or our store policies excludes rights that cannot lawfully be excluded under applicable consumer protection law.

14. Customs and Import Requirements

International orders may be subject to:

  • Customs duties;

  • Import taxes;

  • Value-added tax;

  • Goods and services tax;

  • Customs-processing charges;

  • Brokerage fees;

  • Carrier handling fees; and

  • Other government charges.

Unless checkout expressly states otherwise, such charges are the responsibility of the recipient.

Customers are responsible for ensuring that ordered products may lawfully be imported into the delivery destination.

babybooa.shop does not control customs assessments, inspections, clearance decisions, or processing times.

15. Intellectual Property Rights

Unless otherwise stated, the website and its content are owned by, licensed to, or lawfully used by babybooa.shop.

Protected content may include:

  • The babybooa.shop name;

  • Logos;

  • Product photographs;

  • Product descriptions;

  • Graphics;

  • Videos;

  • Icons;

  • Page layouts;

  • Website design;

  • Written content;

  • Promotional material;

  • Databases;

  • Software; and

  • The arrangement and selection of website content.

All applicable intellectual property rights are reserved.

Access to the website does not transfer ownership of any intellectual property right to the user.

16. Permitted Use

Visitors may access and use the website for lawful, personal, and non-commercial shopping purposes.

You may view product pages, create an account, place orders, communicate with customer support, and use other functions made available for customers.

You may not use website content for commercial purposes without prior written authorisation.

17. Prohibited Use of Website Content

Without prior written permission, you may not:

  • Copy or reproduce website content;

  • Republish product photographs or descriptions;

  • Modify or create derivative works;

  • Sell, license, or distribute website content;

  • Use content on another online store;

  • Use website content in advertisements;

  • Scrape or systematically extract data;

  • Remove copyright or ownership notices;

  • Use the babybooa.shop name in a misleading manner;

  • Register confusingly similar domain names;

  • Impersonate babybooa.shop; or

  • Suggest an unauthorised partnership, sponsorship, or endorsement.

Unauthorised use may violate copyright, trademark, unfair competition, database, or other applicable laws.

18. Trademarks

Names, logos, graphics, product names, and other identifiers displayed on the website may be protected trademarks or commercial identifiers.

Third-party trademarks appearing on the website remain the property of their respective owners.

No licence or right to use a trademark is granted merely because it appears on the website.

19. Copyright Complaints

If you believe that content displayed on babybooa.shop infringes your copyright or other intellectual property rights, contact:

info@babybooa.shop

Your notice should include:

  • Your full name;

  • Your contact information;

  • Identification of the protected work;

  • Identification of the allegedly infringing content;

  • The relevant website location;

  • An explanation of your rights;

  • A good-faith statement concerning the claimed infringement; and

  • Supporting documentation where available.

We may request additional information before taking action.

False or misleading infringement claims may create legal liability.

20. User-Submitted Content

Where the website permits customers to submit reviews, photographs, comments, feedback, or other content, the submitting person confirms that:

  • The content is accurate;

  • The person owns or is authorised to submit the content;

  • The content does not infringe third-party rights;

  • The content is not fraudulent or misleading;

  • The content is not unlawful, threatening, defamatory, discriminatory, or abusive;

  • The content does not contain malicious software; and

  • The content does not disclose another person’s private information without permission.

We may remove or decline to publish content that violates these requirements.

Submitting content does not transfer ownership, but it grants babybooa.shop a non-exclusive, worldwide, royalty-free licence to host, reproduce, display, format, and use the content in connection with operating and promoting the website, subject to applicable privacy law.

21. Customer Reviews

Customer reviews represent the views of the individual who submitted them.

Unless expressly stated, reviews do not represent professional advice or guarantees made by babybooa.shop.

We may use reasonable moderation measures to detect spam, fraud, abusive content, irrelevant content, or undisclosed promotional material.

We do not guarantee that every submitted review will be published.

22. External Links

The website may contain links to third-party websites, social media services, payment providers, carriers, or other external services.

Third-party websites are operated independently and may have their own terms, privacy policies, and security practices.

babybooa.shop does not control and is not responsible for:

  • Third-party website availability;

  • Third-party content;

  • Third-party security;

  • Third-party privacy practices;

  • Third-party products or services; or

  • Transactions conducted directly with third parties.

Customers should review the relevant third-party policies before using an external service.

23. Third-Party Tools

The website may use third-party tools and applications for:

  • Payments;

  • Analytics;

  • Advertising;

  • Customer support;

  • Product reviews;

  • Shipping;

  • Fraud prevention;

  • Email communications;

  • Website functionality; and

  • Other operational purposes.

Third-party tools may process information under their own terms and privacy documentation.

Use of an external tool may be subject to additional conditions imposed by the relevant provider.

24. Privacy and Cookies

The collection, use, storage, disclosure, and protection of personal information are described in our Privacy Policy.

The website may use Cookies, pixels, local storage, and similar technologies for:

  • Essential website functions;

  • Shopping-cart operation;

  • Checkout;

  • Security;

  • Analytics;

  • Personalisation;

  • Marketing; and

  • Advertising.

Where required by law, non-essential Cookies will be used according to the customer’s consent or privacy choices.

25. Website Availability

We aim to keep the website reasonably accessible and operational.

However, uninterrupted access cannot be guaranteed.

The website may temporarily become unavailable because of:

  • Maintenance;

  • Software updates;

  • Technical errors;

  • Hosting interruptions;

  • Internet disruption;

  • Cybersecurity incidents;

  • Third-party service failure;

  • Excessive traffic;

  • Force majeure events; or

  • Other circumstances outside our reasonable control.

We may modify, suspend, or discontinue website features where reasonably necessary.

26. Website Security

Users must not attempt to:

  • Gain unauthorised access to the website;

  • Access another customer’s account;

  • Obtain passwords or payment information;

  • Introduce viruses or malicious code;

  • Disable security controls;

  • Conduct denial-of-service attacks;

  • Test vulnerabilities without authorisation;

  • Interfere with checkout or payment systems;

  • Manipulate product prices or promotions; or

  • Disrupt the website or connected services.

Suspected fraudulent or criminal activity may be reported to service providers, payment providers, or appropriate authorities where permitted or required by law.

27. Prohibited Conduct

The website must not be used:

  • For unlawful purposes;

  • To submit false or misleading information;

  • To commit payment fraud;

  • To abuse refund or chargeback procedures;

  • To make fraudulent delivery claims;

  • To impersonate another person;

  • To infringe intellectual property rights;

  • To harass or threaten others;

  • To distribute spam;

  • To collect personal information without permission;

  • To interfere with website operations;

  • To bypass purchase limits;

  • To manipulate reviews;

  • To resell promotional codes;

  • To use automated purchasing systems; or

  • To violate applicable laws or regulations.

Access may be suspended or terminated where prohibited conduct is reasonably suspected.

28. Fashion and Styling Information

Any styling suggestions, fashion descriptions, outfit recommendations, trend references, or similar content displayed on the website are general information only.

Such content does not guarantee:

  • A particular fit;

  • A particular appearance;

  • Suitability for a specific occasion;

  • Compatibility with every body type;

  • Professional styling results; or

  • Customer satisfaction based solely on personal preference.

Customers should make purchase decisions based on the product description, measurements, materials, photographs, and their own requirements.

29. Product Care

Customers should follow the care label and any washing, drying, ironing, or storage instructions supplied with the product.

To the extent permitted by law, babybooa.shop is not responsible for damage caused by:

  • Incorrect washing;

  • Excessive heat;

  • Unsuitable detergent;

  • Bleaching;

  • Improper drying;

  • Incorrect ironing;

  • Alteration;

  • Misuse;

  • Improper storage;

  • Normal wear and tear; or

  • Failure to follow care instructions.

This section does not apply where damage was caused by a product defect or inaccurate care information for which we are legally responsible.

30. Disclaimer of Warranties

We aim to provide accurate information, functional website services, and products that comply with applicable legal requirements.

However, to the maximum extent permitted by law:

  • The website is provided on an “as available” basis;

  • Website access may occasionally be interrupted;

  • Information may contain non-material errors;

  • Third-party services may become unavailable;

  • Tracking information may be delayed; and

  • Website functions may be modified or discontinued.

Nothing in this section excludes statutory warranties, consumer guarantees, or other rights that cannot lawfully be excluded.

31. Limitation of Liability

Nothing in this Legal Notice excludes or limits liability where such exclusion or limitation is prohibited by law.

This includes liability that cannot legally be excluded for:

  • Fraud;

  • Fraudulent misrepresentation;

  • Wilful misconduct;

  • Death or personal injury caused by negligence;

  • Breach of mandatory consumer guarantees; or

  • Other non-excludable obligations.

To the maximum extent permitted by law, babybooa.shop will not be liable for indirect, incidental, special, punitive, or consequential losses that were not reasonably foreseeable when the relevant transaction occurred.

Where liability may legally be limited, liability arising from a specific order will not exceed the amount paid for the product giving rise to the claim.

This limitation does not restrict any mandatory right to a refund, repair, replacement, compensation, or other statutory remedy.

32. Force Majeure

babybooa.shop will not be responsible for delay or failure caused by events outside our reasonable control, including:

  • Natural disasters;

  • Severe weather;

  • Floods;

  • Fires;

  • Earthquakes;

  • Epidemics or pandemics;

  • War;

  • Terrorism;

  • Civil unrest;

  • Government action;

  • Customs restrictions;

  • Transportation disruption;

  • Labour disputes;

  • Carrier failure;

  • Power outages;

  • Internet outages;

  • Cyberattacks;

  • Supply-chain interruptions; or

  • Failure of essential third-party services.

We will take reasonable steps to reduce the impact of such events where possible.

Nothing in this section excludes mandatory consumer remedies.

33. Consumer Protection

Nothing in this Legal Notice excludes, restricts, or replaces rights or remedies that cannot legally be excluded under applicable consumer protection law.

Where applicable law provides greater protection than this Legal Notice or another store policy, the mandatory legal requirement will take priority.

Customers may have rights concerning defective, unsafe, incorrect, misdescribed, undelivered, or delayed products regardless of any contractual policy.

34. Governing Law

Use of the website and purchases made through it are governed by the laws mandatorily applicable to the relevant transaction.

Nothing in this Legal Notice deprives a consumer of protections provided by the mandatory laws of the country or region in which the consumer habitually resides.

Where legally permitted and no mandatory consumer jurisdiction applies, disputes may be brought before a court having lawful jurisdiction over the relevant transaction.

35. Complaints and Dispute Resolution

Customers are encouraged to contact us before beginning formal proceedings.

Complaints should be sent to:

info@babybooa.shop

The complaint should include:

  • The customer’s full name;

  • The order number, where relevant;

  • A clear description of the issue;

  • Relevant photographs or documents;

  • Previous correspondence; and

  • The requested resolution.

We will review complaints in good faith and attempt to provide an appropriate response.

Nothing in this section prevents a customer from exercising mandatory consumer rights, contacting a consumer authority, or using a court or dispute-resolution process available under applicable law.

36. Electronic Communications

By using the website or placing an order, you agree that order confirmations, invoices, shipping notices, policy notices, refund communications, and other service-related information may be provided electronically.

Electronic communications may satisfy legal requirements that information be provided in writing where permitted by law.

Customers are responsible for providing a valid email address and reviewing communications relating to their orders.

37. No Professional Advice

Website content is provided for general commercial and informational purposes.

Nothing on babybooa.shop constitutes:

  • Legal advice;

  • Financial advice;

  • Tax advice;

  • Medical advice;

  • Professional styling advice; or

  • Any other regulated professional service.

Customers should consult an appropriately qualified professional where specialised advice is required.

38. Severability

If any provision of this Legal Notice is found to be unlawful, invalid, or unenforceable, it will be interpreted or limited to the minimum extent necessary to make it enforceable where permitted.

If the provision cannot be made enforceable, it will be severed.

The remaining provisions will continue in full force and effect.

39. No Waiver

A failure or delay in enforcing any provision of this Legal Notice does not waive the right to enforce that provision later.

A waiver applies only to the specific matter for which it is expressly given.

40. Changes to This Legal Notice

We may update this Legal Notice to reflect changes in:

  • Website features;

  • Products;

  • Store policies;

  • Shopify functionality;

  • Payment services;

  • Shipping arrangements;

  • Business practices;

  • Security measures; or

  • Applicable legal requirements.

The revised Legal Notice will be published on babybooa.shop with an updated revision date.

Changes will apply from the date of publication unless otherwise stated or required by law.

41. Language

This Legal Notice is written in English.

Where a translated version is provided, the translation is supplied for convenience.

To the extent permitted by law, the English version will prevail if there is an inconsistency between language versions, unless mandatory local law requires otherwise.

42. Contact

For questions, complaints, legal notices, intellectual property concerns, or other enquiries concerning babybooa.shop, contact:

Email: info@babybooa.shop

Please provide sufficient information for us to understand and respond to the enquiry efficiently.